Every transaction and piece of personal information you share with fbagi is stored with the highest level of security. Learn more on this page about how we protect your privacy.
Fbagi (fbagi.bet) is a trusted online betting platform in Bangladesh. We believe privacy is a fundamental right of every user. This Privacy Policy ("Policy") applies to the fbagi website, mobile app, and all related services.
By registering on fbagi, using our platform, or accessing any of our services, you are considered to have agreed to this Privacy Policy. This policy applies alongside our Terms & Conditions and applies in conjunction with it.
Our Commitment: fbagi never sells your personal information to third parties. We use your data solely to improve our services and meet legal obligations.
This Privacy Policy has been prepared in accordance with international data protection standards (GDPR) and applicable local laws. We review this policy regularly and will notify you of any changes.
Fbagi collects various types of information to operate its services effectively. We only collect what is necessary — no unnecessary data is stored.
Information you provide when registering or using our services:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID/passport number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Account Information | Username, password (encrypted) | Account Security |
| Address Information | Division, district, and place of residence | KYC & Legal Compliance |
The following information is collected automatically while you use our platform:
We never store your full payment card number, CVV, or complete bank account details. Payment information is sent directly to a secure payment gateway.
Fbagi uses your data for specific purposes only. We never use your information without your consent or a valid legal basis. All purposes for which we use your data are clearly outlined below:
Marketing Communications: We may send you promotional emails or SMS messages. You can opt out at any time through your account settings or by emailing support@fbagi.bet.
Fbagi never sells your personal data. However, information may be shared with specific third parties in the limited circumstances outlined below:
| Party | What Information | Why |
|---|---|---|
| Payment Providers (Mobile Pay, Nagad, Rocket) | Transaction & Mobile Number | Payment Processing |
| KYC Verification Services | Identity & Address Documents | Identity Verification |
| Law Enforcement Agencies | Legally Required Information | Legal Orders or Investigations |
| Cloud & Hosting Services | Encrypted Data | Secure Data Storage |
| Analytics Services | Anonymous Usage Statistics | Platform Improvement |
Every third party is contractually bound to comply with fbagi's privacy standards. They may only use data for the specified purpose and are prohibited from sharing it with anyone else.
For international data transfers, fbagi always ensures Standard Contractual Clauses (SCCs) or equivalent safeguards are in place.
The fbagi website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
Chrome: Settings → Privacy → Cookies | Firefox: Options → Privacy → Cookies | Safari: Preferences → Privacy → Cookies — manage cookies this way in any browser.
Fbagi does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by law |
| Betting History | 3 years after account closure |
| Communication Log | 2 Years |
| Cookies & Session Data | Until end of session or up to 1 year |
| KYC Documents | 5 years after account closure |
Once the retention period expires, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.
As an fbagi user, you have full control over your own data. We respect and actively uphold the following rights:
You can request a full summary of the data we hold about you. Submit a request to support@fbagi.bet and we'll respond within 30 days.
You may request corrections to any inaccurate or incomplete information. This can be done through your account settings or by contacting support.
You may request deletion of your data in certain circumstances, provided there are no legal obligations requiring its retention.
You can restrict how your data is used for specific purposes, particularly for marketing communications.
You can request an export of your data in a machine-readable format (JSON/CSV).
You may withdraw your consent at any time for data processed on the basis of consent.
Exercise Your Rights: To exercise any of the rights above, email us at support@fbagi.bet. We will respond within 30 days. For urgent matters, Help Center Reach us via live chat.
Fbagi services are intended for individuals aged 18 and above only. We do not knowingly collect any information from minors.
Age is verified at registration and date of birth is confirmed during the KYC process. If we have reason to believe a minor's information exists in our system, the account will be immediately suspended and the data deleted.
If you believe a minor is using fbagi, please notify us at support@fbagi.bet. We will take immediate action.
Fbagi may update this Privacy Policy from time to time. When changes are made, we will notify you through the following means:
For significant changes, we will provide at least 14 days' notice. Continued use of fbagi after changes take effect means you accept the updated policy.
For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team:
Our data protection team is available 24/7 to process your privacy requests. Legal rights requests are fulfilled within 30 days.
We use industry-leading technology and processes to ensure your privacy is fully protected.
Every transaction and personal detail you share is protected with bank-grade 256-bit SSL encryption — your data stays completely private.
Keep your account doubly secure with Two-Factor Authentication (2FA). Even if your password is compromised, your account stays protected.
Fbagi never sells your personal information to third parties. Your data is used solely to operate our services.
Your data is stored in internationally certified secure data centers with 24/7 physical and digital security in place.
Our security team monitors systems around the clock. Any unusual activity is detected and blocked immediately.
Fbagi follows international GDPR standards. Every step of your data processing is transparent, documented, and legally compliant.
Your privacy is fully protected at fbagi. Open a free account today and enjoy a secure, transparent, and exciting betting experience.
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